Terms and conditions

TERMS AND CONDITIONS

1. AGREEMENT TO BE BOUND BY TERMS AND CONDITIONS

By creating an account, playing games, or making deposits with us, you ("the Player") agree to be bound by these Terms and Conditions.

2. DEFINITIONS

In these Terms and Conditions:

• "Games" means all online casino games made available by us;
• "Software Providers" refers to the software providers that provide the Games for use on our website or mobile app;
• "Customer Support Team" refers to our support staff who are responsible for responding to Player inquiries.

3. AGE AND JURISDICTION

You must be at least 18 years old (or such higher age as may apply in your jurisdiction) and have the legal capacity to enter into these Terms and Conditions under applicable law, if you reside outside of Canada, or otherwise, meet any other specific age requirement applicable in Canada. You represent that you are located in a province where online gaming is permitted.

4. PLAYER RESPONSIBILITY

You agree:

• To only use our Games for entertainment purposes and not to engage in any form of betting or wagering on behalf of others;
• Not to manipulate the outcome of a Game, including by using software or other means to cheat or hack into a Game.

5. GAMES AND SOFTWARE PROVIDERS

• We reserve the right at all times to remove from our website or mobile app any Games provided by Software Providers who have failed to pay us amounts owed in accordance with their contractual obligations;
• You understand and acknowledge that not all games will be accessible on your device and certain games may require additional software installation.

6. BONUSES AND PROMOTIONS

• Bonus offers are subject to change at any time without prior notice, including bonus wagering requirements, maximum bet amounts and excluded games;
• In the event of a discrepancy between the promotional material and these Terms and Conditions, we will always follow these terms.

7. DEPOSIT METHODS AND LIMITS

We accept various payment methods for deposits (see our website or mobile app for details). Each deposit method has its own specific requirements. We reserve the right to reject any transaction that does not meet the minimum wagering requirement.

8. WITHDRAWAL PROCEDURES

• To request a withdrawal, you must first complete all applicable verification procedures;
• You agree to allow us sufficient time (usually within 3 banking days) to process your withdrawal request and complete payment transfer to your bank.

9. RESIDENTIAL AND ACCOUNT INFORMATION UPDATEYou are required to inform us of any updates to the details provided in connection with this Agreement, such as changes to name, email address or postal code.

10. LIMITATION OF LIABILITY

• We shall not be liable for any failure or delay by it to process a transaction where payment is refused due to your account having insufficient funds;
• You acknowledge that internet transactions are subject to risks and uncertainties (including network errors) which may cause transactions to fail.

11. CUSTOMER RESPONSIBILITYYou agree:

• To comply with all applicable laws in the jurisdictions from which you access our Games, including but not limited to gaming regulations;
• Not to reproduce or distribute content of any sort from this website or mobile app.

12. COMPLAINT RESOLUTION AND DISPUTE RESOLUTION

Any disputes arising out of these Terms and Conditions will be resolved by a court of competent jurisdiction in our home country (Curaçao) in accordance with its laws.

13. AMENDMENTS TO TERMS AND CONDITIONS

These Terms and Conditions may be amended at any time without prior notice to you, but we will make reasonable efforts to inform you about significant changes via email or through notification on the website/mobile app.

By playing games on our platform or by entering an agreement with us, you confirm that you have carefully read these terms and conditions and accept them fully.